Terms & Conditions
Updated: July 1, 2022
1. ACCEPTANCE OF TERMS
By accessing, downloading, or using services and resources of Launching a Beauty Business presented by Custom Formulations by Carmen Gaines, whether or not you become a registered user (“User”, “You”, “Yourself”, “Your”), You agree to be bound by these Terms, which You acknowledge that You have read and understood.
We reserve the right, at Our sole discretion, to change, modify or otherwise alter these Terms at any time. You must review these Terms at https://www.digitalmarketer.com/terms-conditions/ on a regular basis to keep Yourself informed of any changes.

2. EARNINGS AND INCOME DISCLAIMER:

 Custom Formulations by Carmen Gaines can not and does not make any guarantees about your ability to get results or earn any money with our ideas, information, tools, or strategies. What we can guarantee is your satisfaction with our training. We give you a 30-day 100% satisfaction guarantee on all non-subscription products we sell, so if you are not happy for any reason with the quality of our training, just ask for your money back. You should know that all products and services by our company are for educational and informational purposes only. Nothing on this page, any of our websites, or any of our content or curriculum is a promise or guarantee of results or future earnings, and we do not offer any legal, medical, tax or other professional advice. Any financial numbers referenced here, or on any of our sites, are illustrative of concepts only and should not be considered average earnings, exact earnings, or promises for actual or future performance. Use caution and always consult your accountant, lawyer or professional advisor before acting on this or any information related to a lifestyle change or your business or finances. You alone are responsible and accountable for your decisions, actions and results in life, and by your registration here you agree not to attempt to hold us liable for your decisions, actions or results, at any time, under any circumstance.
Hours of Operation

  • Custom Formulations by Carmen Gaines corporate office is open Monday - Friday 9a.m. -5p.m. CST
  • We close for all government observed holidays
This policies and procedures applies to all Custom Formulations by Carmen Gaines products sold on this site or any other site owned by The Toja Group. LLC that includes a link to this page.
Billing Address

  • Billing address must be provided at the time of purchase. 

3. Returns and Cancellations
3.1 Subscriptions, Trials and Digital Products
Free Trials: Your Launching a Beauty Business membership may start with a free trial. The free trial period of your membership lasts for one month, or as otherwise specified during sign-up and is intended to allow new and certain former members to try the service.
Free trial eligibility: Eligibility is determined by Custom Formulations by Carmen Gaines at its sole discretion and we may limit eligibility or duration to prevent free trial abuse. We reserve the right to revoke the free trial and put your account on hold in the event that we determine that you are not eligible. Members of households with an existing or recent Launching a Beauty Business (LABB) membership are not eligible. We may use information such as device ID, method of payment or an account email address used with an existing or recent LABB membership to determine eligibility. For combinations with other offers, restrictions may apply.
Trial Billing: We will charge your Payment Method for your monthly membership fee at the end of the free trial period and your membership will automatically renew monthly unless you cancel your membership prior to the end of the free trial period. To view the monthly membership price and end date of your free trial period, visit our website and click the “Billing details” link on the “Account” page.
Billing Cycle: The membership fee for the LABB service any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged on a monthly basis to your Payment Method on the calendar day corresponding to the commencement of the paying portion of your membership until your membership is cancelled. Membership fees are fully earned upon payment. In some cases your payment date may change, for example if your Payment Method has not successfully settled or if your paid membership began on a day not contained in a given month. Visit our website and click on the “Cancel Membership” link on the “My Profile” page to see your next payment date. We may authorize your Payment Method in anticipation of membership or service-related charges through various methods, including authorizing it up to approximately one month of service as soon as you register. In some instances, your available balance or credit limit may be reduced to reflect the authorization during your free trial period.
Cancellation: You can cancel your LABB membership at any time, and you will continue to have access to the LABB service through the end of your monthly billing period. We do not provide refunds or credits for any partial-month membership periods. To cancel, go to the “My Profile” page on our website, select ‘Cancel Membership’, and follow the instructions for cancellation. If you cancel your membership, your account will automatically close at the end of your current billing period. To see when your account will close, click “Billing details” on the “Account” page.


4. Terms of Subscription Renewal
Trial members will receive a notice from us that your trial period is ending or that the paying portion of your membership has begun. We will continue to bill your Payment Method on a monthly basis for your membership fee until you cancel. To cancel your subscription submit a ticket at admin@thetojagroup.com.
Monthly LABB Subscriptions automatically renew each month at the stated retail price until the subscription buyer notifies the company that they wish to cancel. Please refer to Returns & Subscription Cancellations section of the Terms of Service page.
Yearly LABB Subscribers will be notified via email prior to renewal and the yearly subscription will automatically renew each year at the stated retail price until the subscription buyer notifies the company that they wish to cancel. Please refer to Returns & Subscription Cancellations section of the Terms of Service page.

5. Courses
You have THIRTY (30) Days from the date of the original purchase to review the training and preview the course. Any refund requests after the THIRTY (30) DAY time limit will not be processed.

6. Discount Policy
From time to time, on some LABB products, we will offer our members the opportunity to purchase additional products and services at a discount rate. To be eligible for this discount, the customer must me a member in good standing at the time of purchase. No rebates or partial refunds will be offered if a customer purchases a training, and then joined DM Lab, because these discount are intended to be a benefit for active members, and not an enticement for new members.
In the event that a Lab member purchases an item that was eligible for a discount, if the Lab member notifies our Customer Care department within 30 days of the purchase, a partial refund for the discounted amount will be offered. If the available discount is not reported within 30 days, a credit for additional purchases will be offered, but note that no refunds or credits will be offered after 12 months from the date of purchase.


7. Your Account
You agree to provide accurate and complete information when you register with, and as you use, the LABB Services, and you agree to update your account information to keep it accurate and complete. You agree that
Custom Formulations by Carmen Gaines may store and use the information you provide for use in maintaining and billing fees to your Account.

8 Access to Previous Purchases
As an accommodation to you, subsequent to acquiring LABB training, you may download previously acquired training (when available) onto any Associated Device. Some LABB training or services that you previously acquired may not be available for subsequent download or access at any given time, and
Custom Formulations by Carmen Gaines shall have no liability to you in such event. As you may not be able to subsequently download certain previously-acquired content or training, once you download an item, it is your responsibility not to lose, destroy, or damage it, and you may want to back it up.
Custom Formulations by Carmen Gaines reserves the right to change content options (including eligibility for particular features) or remove access without notice to any previously purchased training or content that is no longer valid or deemed out of date.

9. Social Media Groups and Communities
Business owners  of all levels are welcome here. We have community members of all skill and experience levels, from college students to entrepreneurs to multi-million dollar enterprises.
We want people to feel safe when using our groups and forums. For that reason, we’ve developed a set of community guidelines, outlined below. These policies will help you understand what type of sharing is allowed in our private groups and communities, and what type of content may be reported to us and removed. Because of the diversity of our global community, please keep in mind that something that may be disagreeable or disturbing to you may not violate our community guidelines.

  • Business owners of all levels are welcome here.
    We have members of all skill and experience levels, from college students to entrepreneurs to multi-million dollar enterprises.
  • Keep it respectful
    Comments that are inappropriately negative, rude, or attacking will be deleted, removed, or we will ask you to revise your thoughts. Everyone is here to learn and grow, so anything violating that will be removed.
  • No pitching to the group
    We have a strict ‘no shopping for customers’ policy in our groups. This includes pointing people to blog posts with your offers/affiliate offers and publicly asking members to join your own Facebook groups or communities. Be cautious of unsolicited private messages to group members. If we get multiple complaints that you or someone else is using private messages to make unsolicited pitches to members, you may be asked to leave. You should view the group as your peers, not your leads.
  • No gated content
    Content posted in the groups cannot be used to harvest leads in any way. If you need a feedback or a review, post the direct PDF, document, or screenshot. Don’t require people to opt-in to view.
  • Respect confidentiality
    Content gathered in our online community groups cannot be collected, repackaged, and/or shared outside the group. Every member of our communities has a right to privacy and the right to feel safe that their questions, answers, and experiences remain privy to group members only.
10. INTELLECTUAL PROPERTY
You agree that the LABB, including but not limited to LABB Products and services, graphics, user interface, audio clips, video clips, editorial content, templates and the scripts and software used to implement LABB Services, contains proprietary information and material that is owned by Custom Formulations by Carmen Gaines  and/or its licensors, and is protected by applicable intellectual property and other laws, including but not limited to copyright. You agree that you will not use such proprietary information or materials in any way whatsoever except for use of the LABB Services in compliance with this Agreement. No portion of the LABB Services may be reproduced in any form or by any means, without expressed written permission from Custom Formulations by Carmen Gaines. You agree not to modify, rent, lease, loan, sell, distribute, or create derivative works based on the LABB Services in any manner, and you shall not exploit the LABB brand in any unauthorized way whatsoever, including, but not limited to, by trespass or burdening network capacity.
Notwithstanding any other provision of this Agreement, Custom formulations by Carmen and its licensors reserve the right LABB brand at any time without notice. In no event will Custom Formulations by Carmen Gaines be liable for making these changes.
Custom Formulations by Carmen Gaines may also impose limits on the use of or access to certain features or portions of LABB services, in any case and without notice or liability.
All copyrights in and to Launching a Beauty Business presented by 
Custom Formulations by Carmen Gaines (including the compilation of content, postings, links to other Internet resources, and descriptions of those resources) and related software are owned by Custom Formulations by Carmen Gaines and/or its licensors, who reserve all their rights in law and equity. THE USE OF THE SOFTWARE OR ANY PART OF LABB, EXCEPT FOR USE OF LABB AS PERMITTED IN THIS AGREEMENT, IS STRICTLY PROHIBITED AND INFRINGES ON THE INTELLECTUAL PROPERTY RIGHTS OF OTHERS AND MAY SUBJECT YOU TO CIVIL AND CRIMINAL PENALTIES, INCLUDING POSSIBLE MONETARY DAMAGES, FOR COPYRIGHT INFRINGEMENT.
LABB, the LABB logo, other LABB trademarks, service marks, graphics, and logos used in connection with LABB are trademarks or registered trademarks of
Custom Formulations by Carmen Gaines. in the U.S. and/or other countries. Other trademarks, service marks, graphics, and logos used in connection with LABB Services may be the trademarks of their respective owners. You are granted no right or license with respect to any of the aforesaid trademarks and any use of such trademarks.

Customer Service:
If you have questions or comments please email us at admin@thetojagroup.com
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